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Hong Kong (HK)
 (852) 8102 2592
Shanghai
 (86 21) 5836 2605
 info@AsiaBS.com

FAQ > Bank Account > HSBC - Hong Kong > Account Operation

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Home page - www.hsbc.com.hk
SWIFT code: HSBCHKHHHKH
Bank code: 004
Service Hotline: (852) 2748 8222
E-mail: CommercialBanking@hsbc.com.hk

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 Frequently using forms
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 ATM Card
  • Case 1 - First time application
    • apply for the card: ATM card - application form
      • card PIN will be issued automatically to corresponding address;
      • card needs to be collected in person;
    • authorize another person to collect card: ATM card collection authorization form
    • please send signed forms to your banker for processing;
    • please send signed authorization letter to authorized person;
  • Case 2 - Non-delivery of applied card
    • apply for the card: ATM card - application form
      • please mark "non-dilvery of card" in Section A - Others;
      • card PIN will be issued automatically to corresponding address;
      • card needs to be collected in person;
    • authorize another person to collect card: ATM card collection authorization form
    • please send signed forms to your banker for processing;
    • please send signed authorization letter to authorized person;
  • Case 3 - Apply for PIN only (already have ATM card)
    • apply for lost card PIN: ATM card - PIN enquiry
      • card PIN will be issued automatically to corresponding address;
    • please send signed forms to your banker for processing;
 
  • Client can authorize us to collect the card.
    Pls just sign authorization form and send to us by mail or courier.
  • Usually, the bank will keep the card for around 1 month.
    The card will be cancelled if not collected. Client may need to apply again when he is available to pick up.
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 Online Banking forms
Internet Banking
  • Client can use the internet banking password and Security Device to register for Part 1 via Online Banking 1st time registration
  • Part 1 internet banking is for balance enquiry and internal transfer only;
  • For global money transfer, client needs to register for Part 2.
    Please download a form and sign : Business Internet Banking Service Enrolment Form(Part II) -Transaction Function
  • Signature arrangement:
    • if you're sole director and sole internet banking user,
      please sign Section 5, 6 and 7;
    • if you're not director, but only internet banking user,
      please just sign Section 7;
    • please bring the form to any HSBC branch (overseas) or any international bank to have your signature witnessed;
    • after signature, please send back to us for processing;
 
Changing as Online Banking User
  • Delete old user
  • Adding new user
  • Receiving new online banking PIN and security device
    • HSBC will send letter to new user to invite collection of PIN and device in HK;
    • if client prefers to collect overseas, needs to give written request to HSBC and arrange;
 
If new user cannot come to Hong Kong to pick up PIN
  • need to fill in additional form besides above : Online banking - PIN + Security Device - sending to overseas
  • specify which country HSBC branch will new user visit to sign acknowledgement receipt
  • HSBC will charge HKD$250 to send one PIN via courier to overseas and the second PIN + device directly to correspondence address via air-mail
  • New user need to visit local HSBC branch along with passport to sign acknowledgement receipt
  • Send the signed acknowledgement receipt to HK HSBC for processing.
 
Business Internet Banking (Part I) - Enquiry and Transfer Functions
 
Other
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 Outward payment
 
  • Cancel / Amend TT Instructions
    • send written instruction or filled in this :
      Outward Telegraphic Transfer Enquiry Form
    • signed by client;
    • include a contact phone number;
    • send the original signed document;

      HSBC Payment Service Department
      8/F, Tower 1, HSBC Center,
      1 Sham Mong Road, Kowloon, Hong Kong
      Enquiry hotline: (852) 2748-8222

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 Change Corresponding Address
  1. The form : Change of Address and/or Customer Information Instructions Form
  2. Write new address in Page 2 - "Address" section;
  3. Select "Corresponding Address" and also fill out the corresponding address section on Page 3;
  4. Sign by authorized signature on Page 4;
  5. Send back to address stated on Page 1;
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Text only section

AsiaBS - Asia Business Service Limited

  • Professional qualified accountants - ACCA, HKICPA

  • in Hong Kong(HK), China, BVI and Offshore

  • providing services of

    • Company Formation (form company), Incorporation, Business start up for Limited and Unlimited company, Sole Proprietor, Partnership, Wholly Foreign Owned Enterprise, WFOE, Joint Venture, JV, Representative Office, RO

    • Bank account opening - in Hong Kong - HSBC, Hang Seng Bank etc,

    • Company secretary, Nominee shareholder, director, Annual maintenance, Accounting, Auditing, Taxation, Tax filing, Tax planning